Renew your Van Insurance policy

In your renewals portal you can:

  • Renew safely and securely 24 hours a day, seven days a week
  • Choose how you’d like to pay for your insurance
  • Ask questions or get help in Live Chat

To get started, you’ll just need your renewal invitation.

 

Make a change to your Van Insurance policy 

If you need to make any changes to your van insurance.

Call us on: 0330 343 9195

Our friendly team will be happy to discuss your existing van insurance policy.

Our lines are open:

Mon - Fri: 9am to 6pm
Sat: 9am to 5pm

Payments

If you have a payment query, would like to pay a bill or change your payment details.

Call us on: 0330 343 8628

A member of our team will be happy to help.

Frequently asked questions about Close Brothers Personal Finance

Our lines are open:

Mon - Fri: 9am to 6pm
Sat: 9am to 5pm

Cancel your Van Insurance policy

We’re sorry you’re thinking about leaving us.

Call us on: 0330 343 8628

A member of our friendly team will be happy to discuss the process with you.

Our lines are open:

Mon - Fri: 9am to 6pm
Sat: 9am to 5pm

Sending proof of No Claims Bonus (NCB)

What you will need:

  • Your policy number
  • Renewal date
  • Your vehicle registration
  • Your number of years no claims bonus

What is acceptable proof?

Please read our factsheet (PDF - 166KB) for more details of acceptable documents and other methods of getting this information to us.

Proof of licence

What you will need:

  • Your policy number
  • A copy of your photocard licence
  • A check code produced by the DVLA website

Please read our factsheet (PDF - 1.2MB) for more details on where to find this information and alternative ways of getting this to us.

 

Making a Claim

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Call the 24hr Claims Line on:

0333 035 9003

Find out more

Breakdown Cover

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Call the 24hr Emergency Helpline:

0333 035 9367

Find out more

Frequently asked questions